Meet our team of experts, here to help you:

Each runs their own business, so they understand the issues you are facing and, of course, can offer bespoke services for your business should you need a little extra.

Do you have a skill or expertise that’s not currently available to Multi Hat Club members?  Contact us if you’d like to be involved via:

Teresa Gandy

Owner of ClarityCX, Customer Feedback Specialist! Teresa provides tips, insights and strategy to manage great customer relationships. Creator of customer surveys that are simple for participants and beneficial to business, she teaches how to understand and use your best customers to attract more of the same.  Do you think your customer’s love you?  Prove it! 

Kellie Peters - Cropped

Kellie Peters

Kellie is the co-founder of Databasix UK, where the focus is providing practical advice and guidance to SMEs on all things data protection, including the General Data Protection Regulation (GDPR).  She is passionate about bringing people and data together.

Simone Bonnett
The Social Managers

Simone runs a successful social media consultancy for SMEs called the The Social Managers. She feels strongly that small business is the future and specialises in both teaching of and providing social media management for SMEs.  Simone was also nominated for Best Not For Profit Campaign in the DM Awards 2017. Focusing on practical approach to each unique business means that she makes your social media work for you.

Tanya Gaffon

Tanya founded Distinktiv in autumn 2016 and is helping an ever growing number of small businesses stand out and achieve a better return on their marketing. She does this by working with them to develop smarter marketing strategies. A finalist for Best New Business at the National Entrepreneur Awards in 2017 and described by her clients as a creative, insightful and talented strategic thinker, we are pleased to have Tanya on board as MHC’s marketing strategy expert.  


Dan Charles
Be Fair Marketing Co

Dan Charles founded Be Fair Marketing Co after nearly 10 years of working in the digital marketing industry. Dan knew that by focusing on the unique aspects of your business first, you always start with your best foot forward. Dan has worked relentlessly to help businesses succeed and gained a lot of respect for being upfront, honest and transparent about what digital marketing can do. By focusing on long-term plans and a collaborative effort, we can all see the biggest rewards come to fruition.

Tim Miller

The friendly face of finance, Tim can help you understand your numbers and make them work for you. Tim can help with business plans, budgets, cashflow forecasts, company secretarial and demystifying finance. He’s passionate about working with small business owners after helping a friend who had plenty of customers yet was falling deeper into debt.



Natalie Reid-Hughes

Natalie Reid-Hughes
Communique Associates

Communique Associates provide telemarketing services to a wide variety of businesses.  In addition, Natalie delivers training and workshops on telemarketing and sales, lead generation and database building and cleansing.  When it comes to knowing how to start a conversation and building the confidence to make those client appointments, Natalie is the lady to get you there!

Jason Dalton

Jason Dalton
Safe Hands Bookkeeping

Having set up his own bookkeeping business in 2012, Jason knows all too well the challenges of a small business owner.   His qualifications, skills and expertise can help you to structure, organise and control your finances in an easy to manage way, reducing the headaches and providing insight to industry tips and tricks you can apply to your own business.

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